Krakya believes betting should be a source of fun, not stress. That's why we've built a range of tools and guidelines to help users play safely and responsibly.
Responsible gambling means betting on your own terms – how much time you spend, how much money you put in, and when you stop are all decisions that stay in your hands. When betting starts causing problems in your daily life beyond just entertainment, that's a sign something isn't right.
Millions of people bet on cricket, football, and other sports on Krakya every day — most treat it as entertainment and never risk money they can't afford to lose. But for those who find it slowly becoming a problem, this responsible gambling page is here to help.
Here you'll find practical advice on keeping yourself safe, which krakya tools you can use to stay in control of your betting, and how to get help if things go wrong. Remember, asking for help isn't a weakness – it's the smart thing to do.
Krakya never wants you to bet beyond your means. Our goal is for you to keep coming back because you enjoy it here — not because you feel pressured to.
* Based on internal reports, 2026
Four free tools from Krakya to help you stay in control — all at no cost, all on your own terms
Set your own daily, weekly, or monthly deposit cap. Limits take effect immediately once set. Lowering a limit is instant; increasing one requires a 72-hour waiting period.
Effective immediatelySet a limit on how long you can stay on the platform in one session. You'll get a warning before the time runs out. Once it does, your session ends automatically.
AutomaticVoluntarily pause your account for anywhere between one week and six months. During this time, deposits and betting will not be available. Your account unlocks automatically once the break is over.
User-adjustableYou can suspend your account for an extended period or permanently. Just let the support team know — no questions asked. A permanent closure cannot be reversed.
Permanent optionThese tools are available in your account settings. If you can't find them, just reach out via live chat — the support team will assist you right away.
Most people bet safely. But for some, it can gradually become a problem. If you notice any of the signs below in yourself, it's worth pausing to reflect.
People who enjoy betting without running into problems generally follow a few simple habits.
Decide in advance how much you'll spend on betting each week or month. Keep it to an amount you can afford to lose without it causing you stress.
Losses are a normal part of betting. Don't chase them by placing bigger bets in frustration — that's where things can go wrong fast.
Avoid betting when you're angry, frustrated, or stressed. If you're not in the right headspace, take a break.
Expecting a steady income from betting isn't realistic. Treat it as entertainment — like buying a cinema ticket.
Take breaks instead of betting for hours on end. Step outside, spend time with family.
Our commitment goes beyond providing tools – we actively stand by our users
Answer the questions below honestly. This isn't a test – it's simply a way to understand where you stand.
If one or more of these apply, talk to Krakya support or set a deposit limit.
Acknowledging a problem takes courage. If you reach out for help, you're not alone — Krakya and other organizations are here for you.
Support is available 24/7 in Bangla. Contact us directly via live chat to set a deposit limit, take an account break, or request self-exclusion.
Write to us at support@krakya.best. All responsible gaming-related requests are handled on a priority basis.
Talk to someone you trust. The support of someone close to you can sometimes be just as powerful as professional help.
Gaming addiction is a recognized mental health condition. Consulting a local mental health professional can be an effective step forward.
Set a deposit limit or take a break in just a few minutes
Log in to krakya and click the profile icon in the top right corner.
Go to "Account Settings" or the "Responsible Gambling" menu.
Choose daily, weekly, or monthly — whichever limit works best for you.
Enter the amount and confirm. The change takes effect immediately.
Contact us via live chat or at support@krakya.best to request a break.
Let us know how long you'd like your break to be – anywhere from one week to six months.
The support team will temporarily suspend your account and send you a confirmation message.
Your account will be reactivated once the set period is over. If you want a permanent closure, ask about self-exclusion.
Chat with us instantly via live chat or email us at support@krakya.best. Responsible gaming requests are handled with the highest priority.
Krakya believes a betting platform's responsibility goes beyond just providing a service. Ensuring that users can enjoy the platform in a healthy, fun, and safe way is also part of what we're here for.
We know that betting addiction is a real issue that can affect anyone — regardless of education or income. That's why we never adopt practices that could push users toward addictive behavior.
Krakya has no "VIP" program that rewards higher spending – because that encourages unhealthy betting behaviour. Our promotions are always kept within reasonable limits and are equal for all users.
If a user wants to close their account, they won't be questioned or pressured to stay. Their decision is respected and acted on promptly. That commitment is at the heart of Krakya's responsible gambling policy.
Common questions new bettors ask
Play responsibly, play with enjoyment. Use Krakya's protection tools and join Bangladesh's trusted platform for the sports and games you love.